FAQ

Teltech Group delivers end-to-end telecom infrastructure, connectivity solutions, and supply chain services that help organizations deploy, scale, and sustain modern networks.

Our core capabilities include:

• Wireless & broadband equipment sales
• Forward and reverse logistics and asset management
• Network Integration Services (staging, configuration, rack & stack, field readiness)
• Technology Solutions — including the COMET portfolio of rapidly deployable connectivity platforms
• Talent resourcing for telecom and infrastructure projects

From warehouse-to-field deployment through lifecycle asset optimization, Teltech simplifies complex network operations while accelerating time to service.

Customer support is just a click away. Visit: https://bit.ly/2HdZbQ4
Our team will route your request to the appropriate service group.

Teltech operates under a robust Quality Management System certified to ISO 9001 and ISO 45001 standards for quality and occupational safety.

We are also proud to hold multiple diversity and supplier credentials, including:

• National Minority Supplier Development Council (NMSDC)
• WBENC Women’s Business Enterprise & WOSB
• Texas HUB
• Supplier Clearinghouse WMBE

These certifications enable customers to meet supplier diversity goals while working with a proven telecom partner.

The Blue Wave Platinum Badge recognizes Teltech’s leadership in sustainable supply chain practices, environmental responsibility, and continuous improvement.

This designation reflects our:

• Zero-landfill e-waste commitment
• Responsible reuse, refurbishment, and recycling programs
• ESG-driven operations across logistics and asset management

For customers, it means working with a partner who reduces environmental impact while maximizing asset value and compliance.

Teltech operates facilities across Texas and Colorado, supporting national deployment programs and logistics operations.

(Our Raleigh, NC location has closed.)

View current locations here: https://teltech.com/contact/

Teltech serves a broad range of infrastructure-driven organizations, including:

• Telecom & broadband providers (wireless, fiber, WISPs, Tribal networks)
• Public safety & emergency management
• Federal, state, and local government agencies
• Utilities and energy
• Enterprise & OEM partners

Our solutions are built for both everyday network operations and rapid response scenarios.

Safety is a core operational priority at Teltech.

Our program includes:

• ISO 45001-aligned safety management systems
• Dedicated Health & Safety leadership
• Weekly safety training and job hazard reviews
• OSHA-compliant equipment and PPE
• Comprehensive onboarding safety instruction

Employees actively participate in continuous safety improvement and operational risk mitigation.

Supply Chain, Logistics & Asset Management

Teltech specializes in full lifecycle asset optimization, including:

• Equipment harvesting and redeployment
• Refurbishment and resale programs
• Certified recycling and zero-landfill processes
• Site decommissioning and asset recovery

We’ve supported tens of thousands of network sites while maximizing asset value and environmental responsibility.

Yes. Teltech provides secure, compliant decommissioning and asset disposition services aligned with federal requirements.

Our process includes:

• Field tracking and documentation
• Secure equipment destruction or reuse
• Data protection compliance
• End-to-end audit trails through TAM 2.0

This ensures network security, regulatory compliance, and responsible material handling.

Teltech offers end-to-end logistics including:

• Procurement & inbound logistics
• Warehousing & project staging
• Kitting and pre-assembly
• Transportation & final-mile delivery
• Reverse logistics & returns
• Asset tracking and reporting

All services are purpose-built for telecom infrastructure workflows.

Our proprietary Teltech Asset Management (TAM 2.0) platform enables:

• Mobile-initiated returns
• Automated shipping and RMAs
• Asset lifecycle tracking
• Warranty and repair management
• Compliance documentation

The platform scales to support everything from routine returns to large national network upgrade programs.
 

Equipment Sales

Teltech partners with leading OEMs to supply wireless and broadband network equipment for:

• Carriers and ISPs
• Tribal broadband programs
• Utilities and enterprise networks
• Government deployments

For quotes or inquiries: sales@teltech.com

Network Integration Services

Teltech’s Network Integration Services bridge equipment supply and field deployment by delivering:

• Pre-configuration and staging
• Rack & stack and system builds
• Site kitting and readiness
• Testing and quality assurance

This reduces field labor, shortens deployment timelines, and improves network reliability.

IndigiTech Division

IndigiTech is Teltech Group’s dedicated division focused on expanding connectivity in underserved and Tribal communities.
IndigiTech supports:

• Tribal broadband deployments
• 2.5 GHz spectrum save initiatives
• Infrastructure planning and deployment
• Funding-aligned network programs

The mission is to bridge the digital divide with sovereign-driven, future-ready connectivity solutions.

Technology Solutions – COMET Portfolio

Teltech’s Technology Solutions include the COMET portfolio of rapidly deployable private network platforms, featuring:

• COMET portable connectivity cases
   • WiFi Only Case
   • WiFi + Cellular (Verizon or First Net) Case
   • WiFi + Cellular + Satellite Backhaul Case
   • Private 5G Network Case
• Mobile Private 5G Network solutions
• Tethered aerial connectivity solutions

These platforms enable fast deployment of private LTE/5G, Wi-Fi, Cellular, and satellite-backhauled networks in remote, temporary, or emergency environments.

Teltech’s COMET portfolio includes the MID-XL-X4 tethered drone system, designed to deliver elevated connectivity, surveillance, and communications payloads for extended operations.

Key benefits include:

• High-power tethered flight for long-duration missions
• Fiber and power through tether for reliable connectivity
• Payload support for radios, cameras, and sensor
• Rapid deployment for emergencies and remote coverage

Power is delivered through a reinforced tether cable that transmits high-voltage electricity from a ground power unit to the drone.

The system:

• Minimizes power loss over long distances
• Enables continuous operation
• Powers both drone and payload equipment
• Supports secure data connectivity via fiber

This design allows extended missions far beyond battery-limited drones.

>