Teltech Wins TIA Sustainability Award for Field Service
Director of Quality & Sustainability, Nancy Patterson, submitted Teltech’s sustainability processes into the TIA Sustainability Assessor tool to benchmark the program. TIA then ranked the Teltech process against the competition. The Assessor gives each organization a rating based on how they perform in ten different areas of sustainability that align with the TL9000 quality management system (QMS) sustainability assessment measures. The solution is directly aligned to a business model that incorporates most standards, maps them to the scale of impact it will have on the top and bottom line of the company, and then provides immediate, customized recommendations for improvement. Teltech Group rose to the top and in November 2019 was awarded the TIA 2019 Global Sustainability Award for Field Services during the Telecommunications Industry Association Business Performance Optimization Symposium in Dallas.